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Data Protection Document

HHBB Privacy Policy — How We Keep Your Data Safe

Hhbb takes your personal information very seriously. This document clearly sets out what data we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: December 2026
In Bengali SSL Secured
This document covers
What Data We Collect
How Your Data Is Used
Sharing with Third Parties
Cookie Policy
Security Measures
Your Rights
Right to Request Data Deletion

Our Core Data Protection Principles

How hhbb Respects Your Privacy

Secured with Encryption
Every data transfer on hhbb is protected with SSL-256 encryption. Passwords are never stored in plain text — only in hashed form, which cannot be read.
Your Data Is Never Sold
hhbb never sells your personal information. Data is only shared with third parties to facilitate service delivery — and only the minimum information required, never your full profile.
You're in Control
At hhbb, you are in control — choose which cookies to enable, which marketing emails to receive, and even request that all your data be deleted.
Minimal Data Collection
hhbb only collects the information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.
Scheduled Data Deletion
After an hhbb account is closed, data is deleted in accordance with the applicable retention schedule. We do not retain unnecessary data beyond what is legally required.
Immediate Breach Notification
In the event of a data security breach, hhbb will notify affected members within 72 hours and take all necessary action.
Table of Contents
1. What Information We Collect 2. How Your Information Is Used 3. Sharing with Third Parties 4. Cookie Policy 5. Data Retention & Storage Period 6. Security Measures 7. Your Rights 8. Children's Privacy 9. Policy Changes 10. Contact Us
Section 1
What Information We Collect

Hhbb collects two types of information from you — what you provide directly, and data generated automatically while you use the platform. Full details are explained below.

Type of Information Example When It Is Collected
Identity Information Name, date of birth, NID number During Registration & KYC Verification
Contact Information Phone Number, Email Address During registration and in account settings
Payment Information BKash/Nagad number, transaction ID For Deposits & Withdrawals
Device Information IP Address, Device Model, OS Automatically at login and during sessions
Usage Data Bet history, game logs, login times During Platform Use
Communication Logs Support Chat Messages Customer Support Hours
What We Do Not Collect
hhbb never accesses your phone contacts, gallery photos, microphone, or location. Any permissions requested during app installation are strictly for core functionality.
Section 2
How Your Information Is Used
Account Management — Your data is used to accurately manage logins, balance updates, bet history, and points tracking.
Payment Processing — Payment details are required to process deposits and withdrawals. This is directly linked to mobile banking services.
Security & Fraud Prevention — Device and IP information is used to detect multiple accounts, identify unusual login attempts, and monitor suspicious transactions.
Personalized Experience — Usage data is analyzed to understand your play patterns and offer relevant promotions and game suggestions. This is always optional and can be turned off at any time.
Customer Support — Contacting support with your account history allows us to resolve issues faster.
Legal Obligations — Retaining certain data is a legal requirement for responsible gaming monitoring and Anti-Money Laundering (AML) compliance.
Sending Notifications — Important updates, transaction confirmations, and promotional messages (with your consent) are sent to your app or email.
Section 3
Sharing Data with Third Parties

Hhbb never sells your data. However, limited information is shared with trusted partners to deliver our services. The table below outlines who receives your data, why, and what is shared.

Payment Providers (bKash, Nagad, Rocket) — Only the minimum information needed to complete the transaction. Since they are already your own account providers, there is no additional risk involved.
Game Providers — Your game session ID and bet details are shared solely to determine outcomes. No personally identifiable information is shared.
Identity Verification Service (KYC) — A licensed third-party service is used for NID or passport verification. They do not retain copies of original documents after verification is complete.
Law Enforcement Agencies — Data may need to be disclosed under a court order or legal obligation. In such cases, hhbb will share only the minimum information required.
Who We Never Share Your Data With
hhbb does not share personal information with advertisers, data brokers, or other betting sites. Your data is used solely for improving hhbb's own services.
Section 4
Cookie & Tracking Policy

Hhbb's website and app use cookies — as almost every website does. Cookies are small text files stored in your browser that help make the site easier to use. The cookies we use are explained below.

Essential Cookies
Used to maintain login sessions, store security tokens, and remember your language preference. The site cannot function without these.
Mandatory
Analytics Cookies
Anonymous statistics are collected to understand which pages are most used and where issues occur — no personally identifiable information is included.
Optional
Personalization Cookies
To remember your preferred games and betting categories so we can show relevant options faster next time. You can turn this off — though recommendations will be less relevant.
Optional
Marketing Cookies
To understand the relevance of hhbb promotions and offers — and to see what's working. This is used solely for hhbb's own marketing and does not feed into any advertising networks.
Optional
Cookie Controls
You can delete or disable cookies at any time through your browser settings. Optional cookies can also be turned off in the hhbb app under Settings → Privacy.
Section 5
Data Retention & Storage Period

Hhbb does not retain data longer than necessary. The table below outlines how long each type of information is stored.

Type of Information Retention Period Reason
Account Information For as long as your account remains active For Service Delivery
Transaction History 5 Years Legal Obligations (AML)
KYC Documents 5 years after account closure Regulatory Requirements
Bet History 3 years Dispute Resolution
Support Chat Logs 1 Year Service Improvement
Browsing / Session Logs 90 days Security Analytics
Marketing Preferences Until consent is withdrawn Remembering Your Preferences
Section 6
Security Measures

Hhbb uses multiple layers of security to protect your data — covering both technical and organizational measures to keep your information safe.

SSL/TLS-256 Encryption
All data transmissions are protected with bank-grade encryption. When you see the padlock icon in your browser, your connection is secure.
Password Hashing
Your password is never stored directly — it is kept in hashed form using the bcrypt algorithm. No hhbb employee can view your password.
Two-Factor Authentication (2FA)
Enabling SMS or in-app OTP at login adds an extra layer of security. hhbb strongly recommends keeping this active.
Real-Time Anomaly Detection
Automated alerts are triggered when unusual login activity is detected — such as access from a new country or device — or when suspicious transaction patterns are identified.
Secure Data Centre
hhbb's servers are hosted in ISO 27001 certified data centres — with physical security, backup power, and network firewalls in place.
Regular Security Audits
Independent third-party security experts regularly audit hhbb's systems to identify and address vulnerabilities before they become a problem.
Section 7
Your Privacy Rights

Hhbb respects your rights over your personal data. You can exercise each of the rights below at any time.

📋
Right to Access Information
Submit a request if you'd like to see what information hhbb holds about you. A complete copy will be provided within 30 days.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information — through Profile Settings or by contacting Support.
🗑️
Right to Erasure
Once your account is closed and all legal obligations have been met, you may request that all your data be permanently deleted.
🚫
Right to Restrict Processing
You can request that we stop using your data for specific purposes — such as opting out of marketing messages.
📤
Right to Data Portability
You can request an export of your data in a machine-readable format (JSON/CSV).
🤝
Right to Withdraw Consent
Consent given for marketing or optional processes can be withdrawn at any time.
How to Exercise Your Rights
Email us at privacy@hhbb.site or support@hhbb.site. We will respond to requests within 30 days. Complex cases may require an additional 30 days — but you will be informed in advance.
Section 8
Privacy Protection for Minors

Hhbb is strictly for users aged 18 and above. hhbb does not knowingly collect any personal information from anyone under the age of 18.

Age is verified at the time of registration. Accounts created with a false date of birth will be suspended.
If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately.
If parents suspect their child is using hhbb, please contact us at support@hhbb.site — we will act promptly.
Section 9
Policy Change History

The hhbb Privacy Policy is updated from time to time. Members will be notified of major changes via email or in-app notification before they take effect.

v4.0 — December 2026
Cookie categories expanded. Data retention table added. Rights section rewritten.
v3.5 — August 2026
Third-party list updated. KYC data retention period has been specified.
v3.0 — March 2026
Full document rewritten in Bengali. Security section restructured.
v2.0 — October 2023
Added mobile app data collection section. Portability rights now included.
Section 10
Privacy Contact

For any questions, concerns, or requests regarding your data, please contact our privacy team directly.

Privacy Email
privacy@hhbb.site
Data Requests & Privacy Matters
General Support
support@hhbb.site
24/7 Support in Bangla
Response Time
Privacy-related emails receive an initial response within 3 business days. Requests for data access or deletion are typically completed within 30 days.

Hhbb's Approach to Privacy

Privacy policies on online platforms can often feel like a box-ticking exercise. At hhbb, it's different — we believe your data belongs to you, and protecting it is our responsibility.

Awareness around data privacy in Bangladesh's digital services is growing. hhbb is committed to being fully transparent — about what data is collected, why it's collected, and how it's used. Nothing is hidden. If anything is unclear, feel free to ask us directly.

Hhbb takes particular care with your payment information. Bkash or Nagad numbers are used solely to process transactions — never for any other purpose, and never shared with any third party. Once a transaction is complete, payment details are stored in anonymized form.

Hhbb's security systems are continuously updated. Whenever new cyber threats emerge, our tech team responds promptly. There were no data breach incidents at hhbb in 2026 — and our work to strengthen the system is ongoing.

Even if you use the biometric login feature (fingerprint or Face ID), your biometric data never reaches hhbb's servers — it is processed entirely on your device. hhbb only receives an authentication confirmation, not your biometric information.

If anyone ever claims to be an hhbb employee and asks for your password or OTP — that is a scam. hhbb will never ask for your password or OTP. If you receive any such communication, please report it immediately to support@hhbb.site.

This Privacy Policy is part of hhbb's Terms & Conditions Should be read alongside — together, both documents define your full rights and hhbb's responsibilities.

Frequently Asked Questions

Privacy: Frequently Asked Questions

hhbb is a licensed online gaming platform, operating under the authorization of an international gaming regulatory authority — subject to regular audits and standards reviews. hhbb's game providers (such as Pragmatic Play, Evolution Gaming, and others) are independently licensed and use third-party verified RNGs. hhbb also complies with SSL-256 encryption, KYC verification, and AML policies — standards that illegitimate platforms typically do not meet. Payments through familiar methods like Bkash, Nagad, and Rocket, along with millions of active members, further attest to hhbb's credibility. That said, always verify for yourself — hhbb's official URL is hhbb.site; any other domain is not hhbb.

The best place to find the latest hhbb promotions is Latest Promotions page — all active and upcoming offers are available in one place. App users receive push notifications with advance notice of new promotions. Typically 1–2 new offers are added each week — with more during events like the BPL or international tournaments. Daily and weekly reload bonuses refresh every day. Logging into the hhbb app shows active offer banners right on the home screen, so there's no need to visit the promotions page every time.
Play Safe

Your Data Is Safe — Get Started with Confidence

You're now familiar with hhbb's security measures and privacy policy. Join with confidence and enjoy the experience.

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