Legal Documents

HHBB Terms & Conditions — Account, Betting & Payment Policies

Please read these terms and conditions carefully before using hhbb. By registering or using the platform, you are considered to have agreed to all of these terms.

Last Updated: December 2026
In Bengali Verified
This document contains
Membership Rules
Account Verification (KYC)
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Betting Rules
Responsible Gaming
Account Closure Policy

Key Policies at a Glance

The most important highlights from hhbb's Terms and Conditions

18+ Age Requirement is Mandatory
You must be at least 18 years old to open an account and place bets on hhbb. A National ID card or passport may be required for age verification. Accounts belonging to minors will be permanently closed.
One Person, One Account
Each individual may only operate one hhbb account. Creating multiple accounts using the same device, IP address, or payment method will result in all accounts being closed, and any balance may be forfeited.
Transparent Payment Policy
hhbb has a clear policy on deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Account verification must be completed before any withdrawal.
Bonus Rollover Requirements
Each bonus has its own rollover requirement. The welcome bonus generally carries a 5x rollover. Bonus funds cannot be withdrawn until the rollover requirement has been fulfilled.
Zero Tolerance for Fraud
hhbb takes a strict stance against all forms of fraud and abuse. If suspicious activity is detected, the account will be suspended pending investigation.
Always Play Responsibly
hhbb supports responsible gaming. Self-exclusion, deposit limits, and time limits are available to all members. Betting should always be for entertainment.
Section 1
General Terms & Conditions

These terms and conditions apply to all members using the hhbb platform. By accessing the platform through the hhbb website, mobile app, or any other channel, you are considered to have agreed to these terms. hhbb will not be held liable if the platform is used without reading or understanding the terms.

Hhbb reserves the right to update these terms at any time. Members will be notified of any changes via email or app notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

Important
This document is legally binding. If you disagree with any of the terms, please stop using hhbb and contact us at support@hhbb.site.
Section 2
Membership & Registration Rules
To register with hhbb, you must be at least 18 years of age is required. Withdrawals cannot be processed without age verification.
Each individual may only One Account You may create one account. If multiple accounts are found, all of them will be closed.
The information provided at registration — including your name, date of birth, and phone number — must be accurate and genuine. Providing false information may result in your account being closed.
Your account password is strictly personal. Sharing it with anyone is prohibited. hhbb will not be held responsible for any account loss resulting from a shared password.
Managing an account on behalf of another person is strictly prohibited. Placing bets on behalf of a third party or making deposits using their payment account is against our policy.
hhbb is intended for individuals residing in Bangladesh. Creating or using an account from a country where online betting is prohibited by law is not permitted.
Section 3
Account Verification (KYC Policy)

Hhbb verifies the identity of all members — not just as a regulatory requirement, but to keep your account secure. Large withdrawals cannot be processed until the KYC (Know Your Customer) process is complete.

Verification Level Required Documents Withdrawal Limits
Primary Verification Email + Phone Number ৳5,000/day
Level 1 National ID Card or Passport ৳50,000/day
Level 2 NID + Selfie + Proof of Payment Method ৳2,00,000/day
VIP Verification Full KYC + Proof of Income Documentation Unlimited (subject to review)
How long does the KYC process take?
Verification is typically completed within 24–48 hours. If your documents are clear and accurate, it can often be faster. You can continue making deposits and playing while verification is in progress.
Section 4
Deposit Policy
Minimum Deposit Amount ৳200. The maximum limit per transaction depends on the payment method and account level.
Deposits via bKash, Nagad, and Rocket are typically processed within between 30 seconds and 5 minutes credited to your account within.
Only use a payment account registered in your own name. Deposits made from another person's bKash or Nagad may be rejected.
If a deposit fails or is delayed Within 24 hours Please notify support. Keep your transaction number (TrxID) for reference.
hhbb does not charge any additional fees on deposits. However, your mobile banking provider's own charges may apply.
Section 5
Withdrawal Policy
Minimum Withdrawal Amount ৳500. KYC Level 1 must be completed before any withdrawal.
Approved withdrawals are generally 5–30 minutes processed within. During peak hours, this may take 1–2 hours.
Withdrawals will be processed to the same payment method used for the deposit. Withdrawals to a different payment method are not permitted Unless support grants permission for a specific reason.
If the bonus rollover requirement has not been met, winnings derived from the bonus cannot be withdrawn — however, your original deposit funds may be withdrawn separately.
Withdrawals for accounts under investigation will be temporarily placed on hold. Once the account is cleared, funds will be returned.
Section 6
Bonus & Promotion Terms and Conditions

All hhbb bonuses and promotions have their own terms, which are subject to change. Please read the specific offer's terms before claiming any bonus.

The welcome bonus is for new members only. On your first deposit, Up to 100% Bonus Available up to the specified maximum limit.
Before withdrawing bonus funds, the specified Rollover (typically 5x) must be met. Rollover is counted on real-money bets only.
hhbb has a zero-tolerance policy for bonus abuse. Bonus Hunting or Arbitrage Betting If detected, the bonus will be voided.
The referral bonus will be awarded once the referred friend registers with their own details and makes their first deposit.
hhbb reserves the right to modify, suspend, or cancel any promotion at any time. This does not apply to bonuses that have already been claimed.
Bonus Type Standard Rollover Validity
Welcome Bonus 5x 30 Days
Reload Bonus 3x 7 days
Cashback Bonus 1x 3 Days
Free Spin Winnings 3x 7 days
Referral Bonus 2x 14 Days
Section 7
Betting Rules
Minimum bet for Sports Betting ৳50. Maximum bet limits depend on the event, market, and your VIP level.
Once a bet is confirmed, it cannot be cancelled — not even before the match begins. Exceptions may be made at hhbb's discretion in special circumstances.
If incorrect odds are displayed due to a technical error, hhbb reserves the right to void such bets. Any bet placed on clearly incorrect odds will be considered void.
If a match is abandoned or postponed, bet settlement will follow hhbb's Sports Policy — bets are generally refunded in such cases.
In a parlay or combo bet, all selections must be correct — a single wrong pick means the entire bet is lost.
If a bet is delayed due to network issues during live betting, hhbb reserves the right to adjust the odds.
Section 8
Live Casino & Slots Game Rules

Hhbb's Live Casino lets you play with real dealers. This section has its own set of rules that differ from Sports Betting.

The minimum bet at Live Casino tables varies by table — typically Starting from ৳100।
The dealer's decision is final. In the event of a technical issue or disconnection, hhbb resolves the matter by reviewing the game history.
Slot Game Outcomes Determined by Certified RNG — completely random and cannot be influenced by anyone.
If a technical error in any game causes an incorrect amount to be credited or deducted hhbb reserves the right to review and make corrections, even after the game has ended.
Not all games can be played with bonus funds — some games have restricted or prohibited bonus bets. Full details are listed in each bonus's terms.
Section 9
Prohibited Activities
Any of the following actions will result in account termination
These activities are harmful to the integrity of the hhbb platform and to other members.
Money Laundering — Using hhbb to launder illegal funds.
Bonus Abuse — Using multiple accounts, false identities, or coordinated betting to claim bonuses.
Hacking or System Interference — Attempting to manipulate hhbb's software, games, or payment systems.
Match Fixing — Placing bets with prior knowledge of the outcome, or involvement in match fixing.
Automated Betting — Placing bets using bots, scripts, or any other automated methods.
Using Another Person's Account — placing bets from another person's account, with or without their permission.
Section 10
Account Closure & Suspension Policy
Members may close their own account — contact Support and it will be closed within 24 hours. Please withdraw your balance before closure.
hhbb may at any time, due to a rule violation, temporarily suspended or permanently closed can.
If fraud is established The balance will be forfeited and legal action may be taken.
If a self-exclusion request is made for responsible gaming reasons, hhbb will will immediately close the account and cannot be reopened before the specified time.
Accounts inactive for 90 days may be automatically suspended. Your balance will remain safe.
Section 11
Responsible Gaming Policy

Hhbb takes responsible gaming very seriously. Betting is for entertainment — never a solution to financial problems. We want every member to enjoy gaming with a healthy mindset.

For each member account Daily / Weekly / Monthly Deposit Limits can be set.
Self-Exclusion You can take a break ranging from 7 days to permanently under this option.
If hhbb detects suspicious gaming patterns, we will proactively reach out to the member and offer support.
More Detailed Responsible Gaming Policy Responsible Gaming Read on this page.
Need Help?
If you feel betting is becoming hard to control, reach out to us at support@hhbb.site or via live chat. Our team is always ready to help — without any judgment or criticism.
Section 12
Policy Changes & Amendment History

Hhbb updates these Terms and Conditions as needed. Members are notified via in-app notification or email before any major changes take effect. Recent updates are listed below.

v3.2 — December 2026
KYC Level 2 withdrawal limits updated. Live Casino bonus terms have been further clarified.
v3.1 — September 2026
Referral bonus terms revised. Self-exclusion options have been detailed further.
v3.0 — June 2026
Full document rewritten in Bengali. Payment policy and bonus terms organised into separate sections.
v2.0 — January 2026
Crypto payment section added. Terms relating to the mobile app have been included.

Why is it important to know these rules?

It's easy to start using an app or website without reading the terms. With online betting, that can be a little risky — especially when it comes to payments and bonuses. hhbb wants every member to fully understand how the platform works, because transparency is one of our core values.

Hhbb's Terms and Conditions are intentionally written in plain, everyday English. Instead of complex legal language, everything is explained in a straightforward way so anyone can understand. If any section is still unclear, our support team is happy to help.

One of the most important things to understand is the bonus rollover requirement. Many members want to withdraw right after claiming a bonus — but that isn't possible until the rollover is met. This isn't a tactic unique to hhbb; it's a standard practice across all major platforms to prevent bonus abuse. Meeting the rollover isn't that difficult — just play normally and you'll get there.

The KYC verification process is an important step. hhbb understands that submitting documents can feel like a hassle — but it's there to protect you. If anyone ever tries to open an account using your identity in the future, the verification process will stop them.

While hhbb's list of prohibited activities may sound strict, it's really there to protect honest players. Members who use hhbb genuinely for entertainment have nothing to worry about.

Finally — if you have any complaint or feel a rule is unfair, write directly to support@hhbb.site. hhbb takes every complaint seriously and works to provide a fair resolution.

Link to Privacy Policy
These Terms and Conditions of hhbb Privacy Policy and should be read alongside it. Full details on how your data is collected, stored, and used can be found there.

FAQs

Frequently Asked Questions About Terms and Conditions

hhbb Live Casino lets you play with real dealers via live video stream — giving you an authentic casino experience from home. To get started, log in to hhbb and select "Live Casino" from the top menu. You'll find a wide range of games including Baccarat, Blackjack, Roulette, and Live Andar Bahar. Click on your preferred table, the dealer's video will load, and you'll be able to select your chips and place your bets. The minimum bet at Live Casino tables is generally ৳100, so it's a good idea to start small while you get familiar with the rules. Each game also has a rules section within the interface — worth a quick read before you begin.

To complete KYC on hhbb, log in and go to "Verification" under your profile settings. For Level 1 verification, you will need: (1) clear photos of both the front and back of your National ID card, or the main page of your passport, and (2) a selfie clearly showing both your face and your NID together. Take the photos in good lighting — blurry or cropped images may be rejected. Level 2 may require an additional utility bill or bank statement as proof of address. Once all documents are submitted, verification is completed within 24–48 hours, and a confirmation will be sent to your email.
Know the rules, now play

Join hhbb and enjoy safely

You've read the terms — now start with confidence. Get a 100% bonus on your first deposit.

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