At hhbb, if a match is cancelled or left incomplete, bet settlement depends on when the bet was placed and how much of the match was played.
For full cancellations: If a match is cancelled before it starts, all bets are voided and stakes are refunded — usually within 15 minutes.
If interrupted mid-game: If the required overs or minutes have been completed, settlement may be based on the result at that point. In cricket, the Duckworth-Lewis method is generally applied. In football, if more than 70 minutes have been played, the result at that time is considered final.
For live bets: Markets that are already settled (e.g., "100+ runs in the first innings") are evaluated separately.
For full details on bet refunds and settlement, see hhbb's Terms & Conditions available on the page. If you have questions about a specific match, contact support.
For full cancellations: If a match is cancelled before it starts, all bets are voided and stakes are refunded — usually within 15 minutes.
If interrupted mid-game: If the required overs or minutes have been completed, settlement may be based on the result at that point. In cricket, the Duckworth-Lewis method is generally applied. In football, if more than 70 minutes have been played, the result at that time is considered final.
For live bets: Markets that are already settled (e.g., "100+ runs in the first innings") are evaluated separately.
For full details on bet refunds and settlement, see hhbb's Terms & Conditions available on the page. If you have questions about a specific match, contact support.
The minimum deposit on hhbb varies slightly depending on your payment method:
To receive the welcome bonus, your first deposit must be at least ৳500 — this is a bonus condition, not the standard deposit minimum. If you have any issues with a deposit, don't wait more than 15 minutes before contacting support.
1
bKash: Minimum ৳200. bKash's own transaction fee applies to each transfer (typically 1.85%).
2
Nagad: Minimum ৳200. Nagad Cash Out fees are the same as bKash.
3
Rocket: Minimum ৳300. Rocket may take slightly longer — usually within 10 minutes.
4
Bank Transfer: Minimum ৳1,000. Processing may take 1–3 business days.
To receive the welcome bonus, your first deposit must be at least ৳500 — this is a bonus condition, not the standard deposit minimum. If you have any issues with a deposit, don't wait more than 15 minutes before contacting support.
hhbb's policy is: Only one account is allowed per person. One person cannot open two accounts — even using a different mobile number or email address.
However, two different members of the same household — provided they each have a separate national ID, separate mobile number, and separate payment account — are permitted to hold individual hhbb accounts. That said, managing two accounts from the same device requires caution, as the system actively monitors this.
What happens if multiple accounts are detected?
If multiple accounts are detected under the same person, all accounts will be permanently closed and any remaining balance may be forfeited. Creating multiple accounts to exploit bonus offers is strictly prohibited.
If you have accidentally ended up with multiple accounts, contact us promptly at support@hhbb.site — voluntary disclosure allows us to work toward a resolution based on your situation.
However, two different members of the same household — provided they each have a separate national ID, separate mobile number, and separate payment account — are permitted to hold individual hhbb accounts. That said, managing two accounts from the same device requires caution, as the system actively monitors this.
What happens if multiple accounts are detected?
If multiple accounts are detected under the same person, all accounts will be permanently closed and any remaining balance may be forfeited. Creating multiple accounts to exploit bonus offers is strictly prohibited.
If you have accidentally ended up with multiple accounts, contact us promptly at support@hhbb.site — voluntary disclosure allows us to work toward a resolution based on your situation.
App crashes or launch failures are usually caused by a few common issues — and in most cases, you can fix them right at home:
If "Unknown Sources" or "Install Unknown Apps" is not enabled on your Android device, the APK won't install — go to Settings and enable it.
1
Force-Close the App: Go to your phone's Settings → Apps → hhbb → tap "Force Stop", then relaunch the app.
2
Clear cache: Go to Settings → Apps → hhbb → Storage → tap "Clear Cache". This won't delete your login details or balance.
3
View Update: Open Google Play or the App Store, search for hhbb, and install any available updates. Older versions sometimes stop working with the server.
4
Reinstall the app: Uninstall the app and hhbb App Page Download the latest version from
5
If you have an issue: Temporarily open hhbb.site in your browser. All features are available on the web version.
If "Unknown Sources" or "Install Unknown Apps" is not enabled on your Android device, the APK won't install — go to Settings and enable it.
A rollover or wagering requirement refers to how many times you need to bet with your bonus funds before you can withdraw them. Here's an example to make it clear:
Example: You deposit ৳2,000 and receive a ৳2,000 bonus (100% welcome bonus). A 5x rollover requirement means you must place bets totalling ৳2,000 × 5 = ৳10,000 in wagering value.
How it's calculated:
Each bonus may have its own terms and conditions — for details Terms & Conditions on the page.
Example: You deposit ৳2,000 and receive a ৳2,000 bonus (100% welcome bonus). A 5x rollover requirement means you must place bets totalling ৳2,000 × 5 = ৳10,000 in wagering value.
How it's calculated:
1
Only bets placed using bonus funds count toward the rollover — bets made with real money do not.
2
Odds must generally be at least 1.50 or higher — bets placed at lower odds do not count toward the rollover.
3
Not all games count equally in casino wagering — slots typically contribute 100%, while table games are counted at 10–20%.
4
If the rollover is not completed before the expiry date, the bonus is forfeited — your deposit amount remains intact.
Each bonus may have its own terms and conditions — for details Terms & Conditions on the page.
hhbb support has three main channels — choose the right one based on your issue:
🟢 Live Chat (fastest): Log in to your account and click the chat button in the bottom-right corner of the dashboard. An agent typically connects within 2–5 minutes. You can also reach us via the chat widget on the website without logging in. Service hours: 24/7.
📧 Email: support@hhbb.site — For complex issues, document submissions, or anything you need in writing, send us an email. Include the type of issue in the subject line and mention your registered mobile number. Responses typically arrive within 30 minutes to 2 hours.
📱 App Support: The hhbb app has a built-in support ticket system — you can attach screenshots directly to your message when reporting an issue.
In urgent situations (suspicious login activity, unauthorized transactions), use Live Chat immediately — these cases are given the highest priority.
🟢 Live Chat (fastest): Log in to your account and click the chat button in the bottom-right corner of the dashboard. An agent typically connects within 2–5 minutes. You can also reach us via the chat widget on the website without logging in. Service hours: 24/7.
📧 Email: support@hhbb.site — For complex issues, document submissions, or anything you need in writing, send us an email. Include the type of issue in the subject line and mention your registered mobile number. Responses typically arrive within 30 minutes to 2 hours.
📱 App Support: The hhbb app has a built-in support ticket system — you can attach screenshots directly to your message when reporting an issue.
In urgent situations (suspicious login activity, unauthorized transactions), use Live Chat immediately — these cases are given the highest priority.
Once logged in to hhbb, you can easily view your full betting history and transaction records:
Retention period: Bet history is stored for 3 years and financial transactions for 5 years. To download older records, contact support and they'll send them to you as a PDF.
1
Bet history: Go to Profile → "My Bets" or "Bet History" at the top — each bet shows its date, event, odds, stake, and result. Use the filters to sort by specific dates, games, or sports.
2
Deposit & withdrawal history: Go to Profile → "Transactions" — all financial activity is listed here. Each transaction shows its status (completed / pending / cancelled) along with a reference number.
3
Bonus history: Go to Profile → "Bonus" section to see a list of your active, used, and expired bonuses.
Retention period: Bet history is stored for 3 years and financial transactions for 5 years. To download older records, contact support and they'll send them to you as a PDF.